Technical support specialists advise on issues that may arise with the operation and adjustment of equipment, the installation and commissioning of equipment, and the operation of equipment with the “Big Brother” software. We can connect to your desktop in the remote access mode to solve various technical issues. This is the best way to remotely show any functionality or assist in setting up the system.
The procedure for putting the device in repair
– to determine the device (name);
– describe the problem (a problem, in writing);
– bring the device to the service center of the company at ul. Field 21, office 202.
In the case of sending a repair service delivery New mail, please kindly contact us and clarify the data to be sent (the receiver’s warehouse, contact phone number)